Privacy Policy

At Clarise (“we”, “us”, “our”), your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.clarise.com
 or purchase our products.

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By accessing our Website or providing your personal information, you agree to the practices described below.

Clarise

📍 Address: St. in front of Hawar Hospital, Peshawa Qazi, Erbil, Erbil Governorate, 44001, Iraq
📞 Phone: +964 750 391 5159
📧 Email: info@clarise.com

We may collect the following types of personal information:

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• Personal Identification Information: Full name, phone number, email address, billing and delivery address.

• Order Information: Product details, purchase history, payment preferences (including Cash on Delivery).

• Device & Technical Data: IP address, browser type, operating system, and access time for website functionality and analytics.

• Communication Data: Messages or inquiries sent through our website, email, or social media channels.

We do not knowingly collect data from children under the age of 13 without parental consent.

We use your personal information to:

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• Process and deliver your orders.

• Communicate order confirmations, delivery updates, and customer support messages.

• Improve our website’s performance, functionality, and user experience.

• Manage payments and detect fraudulent or suspicious activity.

• Send marketing updates or promotional offers (only if you have opted in).

• Comply with legal obligations and protect our business operations.

When choosing Cash on Delivery, we collect contact and delivery details necessary for our logistics partners to complete your order.

Your payment data is not stored by Clarise, as COD transactions occur directly upon delivery.

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All delivery-related information is handled securely and shared only with authorized service providers who follow strict confidentiality agreements.

We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse, including:

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• Secure data transmission through SSL encryption.

• Restricted access to personal information on a need-to-know basis.

• Regular monitoring of systems for vulnerabilities or breaches.

While we strive to ensure complete security, no online system can be guaranteed 100% secure. You share information with us at your own risk.

We do not sell, rent, or trade your personal data.
We may share limited information only with:

• Delivery and logistics providers to fulfill your orders.

• Payment gateways or financial institutions (when online payment is available).

• IT and marketing service providers who help operate our business, under strict confidentiality terms.

• Government authorities or regulators, if required by law.

Our Website uses cookies to enhance your browsing experience. Cookies help us:

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• Remember your preferences and shopping cart contents.

• Understand website performance and visitor behavior.

• Offer personalized recommendations and promotions.

You can manage or disable cookies through your browser settings. However, some website features may not function properly without them.

Depending on your location, you may have the right to:

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• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent for marketing communications.

• Request a copy of your data in a portable format (where applicable).

To exercise your rights, contact us at info@clarise.com. We will respond to all requests within a reasonable timeframe.

We retain your personal data only as long as necessary to:

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• Fulfill the purposes outlined in this policy,

• Comply with legal, accounting, or reporting requirements, and

• Resolve potential disputes or enforce our agreements.

Once no longer required, your data will be securely deleted or anonymized.

Our Website may contain links to external sites.
Clarise is not responsible for the content, privacy policies, or practices of third-party websites. We encourage you to review their policies before sharing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our operations or legal obligations.
Any updates will be posted on this page with a revised “Last Updated” date.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

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📍 Clarise
St. in front of Hawar Hospital, Peshawa Qazi, Erbil, Erbil Governorate, 44001, Iraq
📞 +964 750 391 5159
📧 info@clariseco.com